Office Policies


Office Snow Policy

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For the safety of our patients and our staff, we will close the office during all snowstorms this year. We will call you in advance to let you know your appointment has been cancelled and will need to be rescheduled.

 

Office Financial Policy

We feel that all patients deserve quality dental care and that financial concerns should not stand in the way of obtaining the best possible treatment. To ensure that our patients have a complete understanding of our office policies and financial arrangements, the information is provided below.

 

If you have insurance...

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It is important to understand that not all services are covered benefits under all contracts. The fee obligation, regardless of insurance coverage, belongs to the patient. After we have determined the deductible and co-payment benefits, we will expect your balance at time of service. Upon request, a predetermination of benefits can be filed on your behalf. It is crucial that all covered patients take responsibility in understanding their policy and benefits.

New patients are required to bring all insurance information with them the day of their first appointment. If the insurance information is not given at that time, we will have to assume that you do not have insurance and payment for the day’s services will then be due.


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If you do not have insurance...

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We require all services to be paid in full on the date of the service.

Payment Options: 

  • Cash or Check 

  • Major Credit Cards 


We offer a 5% discount for Senior Citizens

 

CANCELLATION POLICY

We value our patient’s time and try to accommodate our patient’s scheduling needs to the best of our ability. In return, we request the same courtesy.

We require a minimum of 24 hours notification if you are either canceling or changing a scheduled appointment.